- CAN YOU USE THE XBOX ONE HEADSET FOR SKYPE CALLS ON XBOX UPDATE
- CAN YOU USE THE XBOX ONE HEADSET FOR SKYPE CALLS ON XBOX UPGRADE
- CAN YOU USE THE XBOX ONE HEADSET FOR SKYPE CALLS ON XBOX PS4
CAN YOU USE THE XBOX ONE HEADSET FOR SKYPE CALLS ON XBOX UPGRADE
According to the Astro rep, owners of older MixAmps who are unsatisfied with their performance on the new consoles can contact customer service to receive a discount on an upgrade to the latest model.
CAN YOU USE THE XBOX ONE HEADSET FOR SKYPE CALLS ON XBOX PS4
"These were products that were sold prior to 2013, before we had any idea what PS4 XB1 would turn out to be," the spokesperson noted. In addition, the rep confirmed that MixAmps manufactured prior to 2013 - they're easy to distinguish from the current one, because only the older ones took batteries - can't accept firmware upgrades.
CAN YOU USE THE XBOX ONE HEADSET FOR SKYPE CALLS ON XBOX UPDATE
The rep continued, "The new consoles work a little differently, and in particular have different levels set for mic input that requires some fine tuning of our products to make them work perfectly." Astro expects to release a firmware update for the A50 and MixAmp Pro 2013 this week. "this isn't different from what we saw when the PS4 came out" Update: An Astro Gaming representative told Polygon that "this isn't different from what we saw when the PS4 came out and the A50 and MixAmp both needed firmware updates as well." We've reached out to Astro Gaming for more details, and will update this article with any information we receive. The moderator added that those are the only Astro devices that can accept firmware updates. We're actively investigating and are working on a resolution," a Microsoft spokesperson told Polygon.Īccording to a moderator on the Astro forums, the company has found a workaround that should fix the audio issue, and will release a firmware update this week for the Astro A50 wireless headset system and the MixAmp Pro 2013 edition. "We've heard about a small number of users experiencing intermittent issues. Other individuals on the Xbox forums said they're experiencing the same problem with headsets made by Turtle Beach, so the issue doesn't appear to be isolated to Astro headsets. OldMikeyJ is using the Xbox One stereo headset adapter with the Astro A50 headset, while Xbox forum user BlueFlash is having trouble with the Astro A40. It's described as crackly and garbled," said OldMikeyJ on the Astro forums. "When I am in a party or just any in-game chat people say how my mic audio sounds awful. Well, you made the perfect decision for choosing to work with a pair of gaming headsets instead of using your regular music headphones.It’s certainly going to be an exciting experience. "people say how my mic audio sounds awful" So you recently bought a gaming headset because you can wait to enjoy a fully immersive gaming experience with better sound quality. The mono headset that comes with the Xbox One features its own adapter, but third-party units like the ones from Astro, Turtle Beach and others require the stereo headset adapter, which costs $24.99.
According to the individuals in question, only in-game chat audio suffers from the issue party chat, Skype calls and Upload Studio voice-overs, for example, are unaffected. Xbox One owners are reporting on the Astro Gaming forums and Xbox forums that game audio comes through just fine for them, but other players are telling them that their voice chat is distorted and crackling. Some users of the Xbox One stereo headset adapter are running into audio issues with in-game chat, and Microsoft is looking into the problem, a representative for the company confirmed to Polygon today.
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